Dating from 1545, the 3-star boutique Hotel Schlüssel is a renovated historic property offering en-suite accommodation in the Old Town of Lucerne, just a 10-minute stroll from the train station and ferry terminal. Free WiFi is available throughout the property. Each of the rooms at the Schlüssel Hotel is decorated in a cosy style and faces either the picturesque church or the well-kept garden. They all come with a modern bathroom and cable TV. The hotel features two on-site restaurants which serve homemade specialities and food from the Alpine region. In addition, the restaurants use regional products from Switzerland and organic products. Popular nearby attractions include the Chapel Bridge and the shopping area, both located 5 minutes away on foot. Guests can park in the multi-storey car park Kesselturm, located 500 metres from the property.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the real heart of Luzern, this hotel has an excellent location score of 9.6


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 large double beds
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
8.5
Cleanliness
9.1
Comfort
9.2
Value for money
8.3
Location
9.6
Free WiFi
9.1
Select topics to read reviews:

See what guests loved the most:

  • Claudio
    Switzerland Switzerland
    Located in downtown close to the Kappelbrücke and train station. Clean and nice. It is just a pity that our night was the last one before closing business.
  • A
    Aleksandra
    Poland Poland
    Excellent location, beautiful stylish room, exceptionally convenient bed
  • Karen
    Canada Canada
    We paid for a very nice breakfast, service excellent.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurant Schlüssel
    • Cuisine
      European
    • Open for
      Lunch • Dinner • High tea
    • Dietary options
      Vegetarian

Facilities of Hotel Schlüssel
Great facilities! Review score, 8.5

Most popular facilities
  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Laundry
  • Lift
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Terrace
Room Amenities
  • Socket near the bed
  • Clothes rack
Activities
  • Hiking
    Off-site
Living Area
  • Desk
Food & Drink
  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not possible) and costs CHF 30 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Transport
  • Public transport tickets
Services
  • Concierge service
  • Luggage storage
  • Tour desk
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box
General
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Lift
  • Fan
  • Family rooms
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Languages spoken
  • German
  • English
  • French

House rules

Hotel Schlüssel takes special requests - add in the next step!

Check-in

From 14:00 to 18:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

From 07:30 to 11:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Curfew

Entry to the property will be closed between the hours of 23:00 and 07:00

Children and beds

Child policies

Children of any age are welcome.

Children 4 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
CHF 25 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Maestro Mastercard Visa EC-Card American Express Cash is not accepted Hotel Schlüssel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hotel Schlüssel

  • The prices at Hotel Schlüssel may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hotel Schlüssel has 1 restaurant:

    • Restaurant Schlüssel

  • Room options at Hotel Schlüssel include:

    • Double
    • Family

  • Hotel Schlüssel is 700 yards from the centre of Luzern. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Hotel Schlüssel is from 14:00, and check-out is until 11:00.

  • Hotel Schlüssel offers the following activities / services (charges may apply):

    • Hiking

  • Guests staying at Hotel Schlüssel can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • À la carte